Spotlight customer reviews about HoMedics SBM-100 Therapist Select Shiatsu Portable Massaging Cushion with Traveling Shiatsu Action:
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Customer Rating:  
Summary: OK product
Comment: The product was ok. It was not as powerful as I thought it would be and it doesn't work the full back. If you are tall, then it will just work from your midback to upper lower back.
Customer Rating:
Summary: Go away homedics
Comment: Just threw this away after looking at it for almost 2 years leaned up against the wall in the spare bedroom. It stopped working after the 1st use and I just never got around to returning it. Not like me but hey, life gets busy. Glad I didn't try to return it to Homedics because I'm now going through aggravation from hell with another Homedics product. This one is an inversion massaging chair I bought on HSN. It arrived with one arm refusing to lock. Thinking it would be easier to return the arm to Homedics than the whole chair to HSN, I called that stellar company. The woman representative was glad to replace the arm if I paid for shipping it to them. When I asked why I should pay to ship back a defective part of a chair I had owned for 2 days, she said that HSN should not have sold me a defective product. Does she really think it's HSN's responsibility to open and check every box and not Homedics' responsibility to ship out working products? When I insisted that I should not have to pay for shipping, she hung up on me. She did send out a return tag. UPS delivered the arm on Dec. 10. Homedics says they have not received it but I finally got a guy on the phone who said he would send out the replacement arm without waiting for the defective return to be processed. Of course I haven't received it. Never again Homedics. Sorry Amazon, almost everything I have bought from you has been great but Homedics products are inferior and their customer service is amazingly horrific.
Customer Rating:
Summary: Hurts so good!
Comment: I bought it for my daughter's birthday. She says it hurts at first but really gets the kinks out. She is very pleased with it.
Customer Rating:
Summary: GREAT FOR THE MONEY
Comment: This is absolutely fantastic! I sit at a computer 10 hours a day, and by the end of the day my back and neck ache so bad I can't move sometimes. This feels so good on the aching muscles, especially since it goes up and down and doesn't stay in one place, and by leaning harder against it you can get a deeper massage. I would definitely recommend this for anyone who wants the feel of a massage without investing a lot of money for a big chair massager or if you have limited space.
Customer Rating:
Summary: Great fo da money
Comment: Does the job and for 50 bucks its a great deal.
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More Reviews HoMedics SBM-100 Therapist Select Shiatsu Portable Massaging Cushion with Traveling Shiatsu Action
