Spotlight customer reviews about HoMedics SM-100 Therapist Select Kneading Shiatsu Massager with Head-Rest:
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Customer Rating:  
Summary: Was good while it lasted
Comment: This was great while it lasted, but I have Fibromyalgia and tight muscles so I need a deep, hard massage and this machine didn't withstand that kind of pressure for too long before it broke. The arms on the roller were made of some kind of plastic and just broke.
Customer Rating:
Summary: Very disappointed
Comment: Looking for relief from the constant muscle tension in my neck, I stumbled upon this massager. After reading the positive reviews I gave it a try. Unfortunately, I can't recommend this to anyone. The design of this product defies logic. No matter how you position this thing, it is terribly unconfortable to use. In my case, where I was trying to massage the base of my neck, I had to get in such an awkward position that I think I actually felt worse than before I used it. The other option is to hold it behind your neck rather than laying on it, but that only results in tired arms and shoulders.
Customer Rating:
Summary: LOVE THE UNIT BUT THE ROLLERS BREAK
Comment: This is the second HoMedics Shiatsu style unit I've owned and both have ended up with broken rollers. This type of roller has a specific purpose for digging into those hard to reach places in the neck and right below the shoulder blades. Maybe I'm just too rough on it! I've switched to the HoMedics back pillow and like it very much. You can see my review on the problem I had with it, though.
Customer Rating:
Summary: Marybe if your neck is really big.
Comment: I'm petite and bought this thinking I could get a good neck and shoulder massage out of it. Unfortunately, the massagers are too far apart to massage my neck. It's ok for the shoulders, but also doesn't seem to be made for someone my size.
Customer Rating:
Summary: great!!
Comment: The product is great. I just wish it had a button or something to make the massagers come closer together. But otherwise its good.
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More Reviews HoMedics SM-100 Therapist Select Kneading Shiatsu Massager with Head-Rest
